Welcome Newcomers / FAQ
- Structural additions or changes to your home or property, including decks, pools, docks, concrete or blacktop driveways, etc. require a building permit through the Town’s Development Services Department, located at 4601 E. Oak Island Drive. Call (910) 278-5024 for information on fees and permits. Yard Sale Permits are also obtained here.
- Dog parks are located at 4106 E. Oak Island Dr. and Bill Smith Park located off Fish Factory Rd. Please adhere to the posted rules while using the parks.
All dogs at least 4 months and older must be registered with the Town. Registration must be renewed every January. Owners will need to bring proof of a current rabies vaccination. Tags are obtained at Town Hall Customer Service Department. There is no fee for this. FINES will apply to those who do not register their dog. The tags also help us reunite owners and lost dogs.
Dogs are only allowed off their leash on the beach from October 15th until March 15th from 6 a.m. to 8 p.m. Fines for violations can be $100 and higher.
- As part of our commitment to provide citizens with efficient, convenient service, the Town of Oak Island has partnered with Official Payments to offer payment of taxes and utility bills over the Internet at www.officialpayments.com and by telephone by calling 1-800-2PAY-TAXsm (1-800-272-9829). The service provider (Official Payments), charges a convenience fee for payment processing. For taxes and assessments, this fee is up to 3.36% of the amount you are paying. When making a payment by phone please use Jurisdiction Code 4386. Please visit www.oakislandnc.com for additional information.
To establish new service as a renter you must bring or provide:
- Town Application/Agreement must be completed.
- A copy of the lease. A valid ID.
- The required deposit ($230.00) CASH or CHECK ONLY
- A $25 administration fee will be added to your first bill.
To establish new service if you are a new owner you must provide, bring, fax or e-mail:
- Town Application/Agreement must be completed.
- A copy of the front page of the sales agreement or HUD statement.
- A valid ID.
- A $25 administration fee will be added to your first bill.
This list of general information has been prepared to help make your move to Oak Island as easy and enjoyable as possible.
(910) 278-5011 or (910) 201-8001
Oak Island Recreation Center
(910) 278-5518 – 3003 E. Oak Island Dr.
Brunswick Co. Animal Control
(910) 754-8204 or 1-800-442-7033
Oak Island Fire Department (non-emergency)
Brunswick County Emergency Services
EMS Billing Office for Oak Island and Brunswick County EMS
Development Services (building inspections), Planning Dept. Zoning, Code Enforcement and CAMA
Located on the first floor in Town Hall: (910) 278-5024, 4601 E. Oak Island Dr.
Brunswick County Magistrate’s Office
Brunswick Electric Membership Corp (BEMC)
(910) 457-9808 or 1-800-548-6567 — located on N.C. 211. From Long Beach Rd., turn left, go approximately 2 miles and it is located on the left next to the water plant.
Brunswick Co. Landfill
Transfer Station, Southport, NC
Brunswick Co. Cooperative Extension Service
NC Driver’s License Bureau
Located at 5296 South Main Street, Shallotte, NC – Take Hwy 211 to Hwy 17 South until you come to the NC Welcome Center and take the Shallotte Exit. Hours are between 8 a.m. and 5 p.m., Monday thru Friday. The phone number is 910-754-5114. You must have your original paper Social Security card or W-2 tax form in order to get your license. There will be a fee to renew or change your license.
NC License Plate Bureau is located next to the NC Driver’s License Bureau at 5300 South Main Street, Shallotte.
- Southport Elementary School (910) 845-2771
- South Brunswick Middle School (910) 457-6036
- South Brunswick High School (910) 845-2204
The Town Council meetings are the 2nd Tuesday of each month at 6 p.m. in the Oak Island Town Hall in Council chambers (2nd floor), 4601 E. Oak Island Dr. Citizens are encouraged to attend. Meetings are aired on the Town’s government-access channel.
The Town’s website is where you can find announcements, Town Council agendas, meeting schedules, a community events calendar, contact info for advisory boards and staff, and much more information (oakislandnc.com). The Town also has a Facebook page (Town of Oak Island). You can also follow us on Twitter (@OakIsland_Town) and Instagram (oakisland_town).
- House numbers are required and must be displayed and be a minimum of 3” high. Beachfront property must have house numbers (along with East or West) on the beach and road sides of the house.
- The Town operates a municipal Par 3 at South Harbour (on the mainland in South Harbour Village). Check https://www.oakislandparthreesouthharbour.com/ or call (910) 454-0905 for more information.
The following examples are representative, but not limited or exclusive, of the materials that the Town or Waste Industries will NOT collect. The owner of these items is responsible for proper disposal.
- Vehicles, boats or trailers or equipment designed to be self-propelled or towed
- Tires, lead-acid batteries, antifreeze or motor oil (The Town operates a Used Oil Recycling Center located on SE 48th)
- Any flammable, combustible, poisonous or explosive materials or containers (e.g., gasoline, antifreeze, solvents, liquid paint, pesticides, poisons, etc.).
- Construction, Demolition and Remodeling Debris (e.g., treated wood, sheetrock, doors, windows, siding, pipe, shingles and other residue from the renovation, repair, construction or demolition of buildings or their supporting structures such as sheds, fences, etc.)
- Solid fill materials such as bricks, stones, concrete, soil, etc.
Parking decals are available at Town Hall for residents and property owners. The cost is $5 and you must provide proof of residency and vehicle registration. Turquoise stickers were issued beginning May 15, 2017 and will be valid through September 30, 2019.
The decals will be used for parking in spaces marked as restricted and are not used for re-entry following an evacuation. Residents and property owners may re-enter after a hurricane with a valid driver’s license showing an Oak Island address or a current property tax or utility bill.
- Personal property is required to be listed every January with the Brunswick County Tax Department (mailing address is P.O. Box 269, Bolivia, NC 28422). Such property includes Mobile Homes, Unregistered Motor Vehicles, Motor Homes, Campers, Motorcycles, Boats, Motors and Unregistered Trailers. It also includes Business Personal Property and Household Furnishings and Appliances for income producing (rental) property. The street address and description of the property must be provided on the listing forms, and the forms may be obtained here: http://www.brunswickcountync.gov/tax-office/forms/.
Non-emergency Police phone number: (910) 278-5595
Non-emergency Fire phone number: (910) 278-1000
- Property tax bills will be mailed no later than October. You should receive a Town tax notice and a County tax notice. If you bought a new home and have not received a bill from the Town by the end of October, please contact the Town’s Tax Department at (910) 201-8017, 201-8012, or 201-8079.
- The Recreation Center offers a variety of classes and programs, and has a weight room. The Center’s hours are 6:30 a.m. to 8 p.m. on Mondays through Thursdays, 6:30 a.m. to 6 p.m. on Fridays and 9 a.m. to 2 p.m. on Saturdays. The Center is closed on Sundays. The Town hosts a Summer Concert Series during the summer. There is also a Farmers Market on Mondays during the season. Beach wheelchairs are available for rent at the Center. There are 65 beach accesses, scenic walkovers across the canal, kayak launches, and many other facilities we hope you’ll get out and enjoy. Check http://oakisland.recdesk.com/recdeskportal/ for more information.
A rental tax, approved under the Town ordinance, is assessed on the gross receipts from rental accommodations. For filing information, contact the Town Tax Department at (910) 201-8001 or 910-201-8079 information can also be found on the Town’s website.
Waste Industries, Inc. is contracted to provide residential refuse collection. The basic collection program includes collection of one authorized residential container (polycart) weekly. Residents must place the polycarts in the right-of-way, approximately five feet from the edge of the pavement at the beginning of the scheduled pickup day. For houses along Beach Drive, Dolphin Drive and Pelican Drive, polycarts must be rolled back or placed back in polycart racks by 7 p.m. the day following collection. Check your collection schedule.
To obtain a polycart for a new residence or replace a missing polycart, contact Brunswick County Solid Waste Department at (910) 253-2520.
To obtain an additional garbage or recycle polycart, contact Public Works at (910) 201-8083.
Waste Industries only collects from authorized polycarts. There is a second weekly pickup for beachfront areas in the summer months.
Please Note: Waste Industries will collect recyclables from authorized recycling containers every two weeks on the same day as garbage collection.
Recyclable items include glass bottles (all colors), all types of plastic, aluminum and steel cans, newspapers, small amounts of corrugated cardboard, and all types of magazines and advertising flyers. Bottles, cans and other containers should be rinsed out to prevent attracting insects or rodents. Your recyclables collection schedule is posted online or you may contact Public Works at (910) 201-8083 for more information.
- Residential rental properties (e.g., weekly rentals) located in certain areas are required to provide additional refuse and recycle polycarts (90 gallons). Additional carts are based on the number of bedrooms. For a schedule of required polycarts based on the # of bedrooms, please contact Public Works at (910) 201-8083.
The Town provides for the collection of residential trash, recyclables, and yard debris. The guidelines for the collection of these items are outlined below. Your garbage schedule is posted online at our website.
If you have questions, please contact Public Works at (910) 201-8083.
Yard Debris Collection Schedule
Yard Debris Zone 1
Middleton Street to the West end (including beachfront areas) – Collected the FIRST & SECOND full weeks of the months of January, March, May, July, September & November.
Yard Debris Zone 2
From NE/SE 40th Street to NE/SE 1st Street (including beachfront areas) – Collected the THIRD & FOURTH full weeks of the months of January, March, May, July, September & November.
Yard Debris Zone 3
From NE/SE 79th Street to NE/SE 41st Street (including beachfront areas) – Collected the FIRST & SECOND full weeks of the months of February, April, June, August, October & December.
Yard Debris Zone 4
From NE/SE Crowell Street to Yaupon Way and all mainland areas within Town limits (including beachfront areas) – Collected the THIRD & FOURTH full weeks of the months of February, April, June, August, October & December.
The Town will collect yard debris, including leaves, brush and limbs no greater than six (6) inches in diameter on a regular monthly schedule. The Town will only collect yard debris from normal yard maintenance, not debris from clearing of undeveloped lots or major landscaping projects. The Town will not collect debris placed in front of or on a vacant lot.
Yard debris must be placed in the right-of-way, free from obstructions such as mailboxes, signs, or limbs, at the beginning of the scheduled collection week. Once a Town collection trucks pass through an area, they will not return until the next monthly cycle.
- Place leaves and grass in one pile — DO NOT BAG LEAVES OR GRASS.
- Brush and limbs no greater than six (6) inches in diameter and must be in a separate manageable pile.
- Do not mix any other trash or materials with your yard debris. The Town will not collect yard debris in bags or mixed piles.
- Yard debris must be placed on the right-of-way in front of your residence, not an adjacent lot.
Brown and White Goods
The Public Works Department operates a Convenience Site that is open on Fridays from 9 a.m.-1 p.m., on Wednesdays from 1-4:30 p.m. and the first Saturday of each month from 9 a.m.-1 p.m. The Convenience Site, located at 4110 Airport Rd., is available to all non-commercial residents for free disposal of Brown and White Goods. In addition, mulch will be available at no charge. If you have questions or need additional information, please call (910) 201-8083.
Eligible items for disposal include:
- Brown Goods: discarded furniture, mattresses, box springs, and carpet.
- White Goods: discarded refrigerators, ranges, washing machines, dryers, freezers, air conditioners, water heaters and dishwashers.
- Electronics, including televisions
Other options available to property owners for disposal of bulky items include:
- Donating usable furniture items and working appliances to a charitable organization. Habitat for Humanity (910) 454-0007or (910) 457-1772 will pick up usable donated items. Check local phone directory for other charitable organizations.
Brunswick County Southport Convenient Site, 8392 River Road SE, (910) 457-9484
Facility Hours: Monday, Wednesday, Friday and Saturday, 8 a.m. – 6 p.m.
Brunswick County Landfill, 172 Landfill Road NE, (off Galloway Rd.), Bolivia, NC 28422, (910) 253-8101
Facility Hours: Monday through Saturday, 8 a.m. – 4 p.m.
- Private Haulers (see yellow pages and/or local newspapers)
If you have questions or need additional information call Public Works at (910) 201-8083.
- Household generated “sharps” include hypodermic needles, syringes, and lancets. Managing and disposing of household generated sharps safely reduces pollution to the environment and prevents injury and disease transmission from needle-sticks. Please use an empty rigid plastic consumer product container with a screw-on lid, such as a laundry detergent bottle, plastic peanut butter jars, etc. Avoid thin plastics and do not use glass containers as these can break and cause a greater hazard. Always place needles in a puncture-resistant container with a tight lid before disposal.
- Home Security checks
- Business Security Planning / Robbery Prevention
- Golf Cart operation information
- Various Crime Prevention / Security Programs for seniors, children and the general public
Utility bills are mailed on or about the 1st of each month, due by the 20th of each month with a $5 penalty added to bills received after the 20th (if not on the weekend). CUTOFFS will be the 2nd Wednesday of every month for past due accounts and a non-payment penalty of $50 will be charged (plus an additional $125 if you call after 4:30 p.m.). Utility bills will include a basic charge per living unit in the amount of $23.72 (which includes the first 2,000 gallons of water) to cover water system operation and maintenance costs; a water use fee used to cover the cost the Town pays to purchase the treated water from Brunswick County – $3.68/1,000 gallons above the base amount); a monthly fixed fee for all solid waste services (see “Garbage Collection, Recycling” below); and, a monthly fixed fee for stormwater control (see Note #2 below). A one-time Admin fee is charged to begin water service; it will be included on your first bill. Renters changing to a new residence have to pay a new connect fee. A deposit is required for all rental property. If moving from the area, the deposit will apply toward your final utility bill.
For all locations using the central sewer system (on the island only), monthly basic fee is $38.41 for residences with usage in excess of 4,000 gallons charged at $8.33 per 1,000 gallons above the base amount. Other rates and fees that may apply shall be billed separately from the utility bill noted above. For more detailed information, call Customer Service at (910) 201-8009.
To report a water outage after hours, please call 911.
All bills are due and payable by the 20th day of each month. Payment must be physically received by the Town by that date (postmarks are NOT considered).
The Town of Oak Island is not responsible for failure of the U.S. Postal Service to deliver bills. Failure to receive bill (by mail) does not relieve responsibility for timely payments or prevent service disconnect.
For your convenience, there is a drive-up black drop box located on SE 47th Street.
A Bank Draft option for utility payments is available. Please fill out the coupon on the back of your utility statement and send it to 4601 E. Oak Island Dr. Oak Island, NC 28465, along with a voided check. These funds are automatically debited from your checking account on the 20th of every month unless it falls on a weekend.
To receive statements electronically, visit www.oakislandncstatements.com. Your registration ID can be found on your bill.
You are responsible for your water use from the meter to and upon your premises. Even small leaks can add up to substantial water bills, so keep your faucets, toilets, etc. well maintained. If you have a water line break or otherwise do not properly take care of your system, you will still be required to pay for the water – there are no exceptions!
You are required to have a separate cut-off behind the meter for winterizing. It is unlawful to tamper with the Town meter!
You are billed a monthly fee of $4.13 (for residential properties) and $11.80 (for commercial properties) for stormwater system maintenance.